Financial Policies
At our dental office, we strive to provide exceptional dental care while ensuring a smooth and transparent financial experience for our patients. To help us maintain a clear understanding of our financial policies, we have outlined the following guidelines:
1. Payment Options: We accept various payment methods, including cash, credit/debit cards, and dental insurance plans. We kindly request that payment be made at the time of service unless other arrangements have been made in advance.
2. Dental Insurance: We work with most dental PPO insurance plans and will gladly assist you in maximizing your benefits. Our team will file insurance claims on your behalf, but please remember that you are ultimately responsible for any outstanding balances not covered by your insurance.
3. Co-payments and Deductibles: Co-payments and deductibles are due at the time of your appointment. Our knowledgeable staff can help you determine your expected out-of-pocket costs and assist with any financial planning.
4. Treatment Estimates: For extensive dental treatments, we will provide you with a detailed treatment plan outlining the procedures involved and the associated costs. This will allow you to make informed decisions regarding your dental care.
5. Financial Assistance: We understand that unexpected dental expenses can arise. If you require financial assistance, please speak with our team. We can explore flexible payment options or discuss third-party financing options that may be available.
6. Missed Appointments/Cancellations: We kindly request a minimum of 24 hours’ notice for appointment cancellations or rescheduling. Failure to provide adequate notice may result in a cancellation fee.
We believe that open communication about financial matters is essential for a positive dental experience. If you have any questions or concerns regarding our financial policy or need assistance with billing, our friendly staff is here to help. Contact us today, and we’ll be more than happy to assist you!
We accept and are a Preferred Provider with:
Delta Dental PPO, Delta Dental Premier, Aetna, Ameritas, Metlife PPO, TriCare (Metlife) , Cigna PPO, United Healthcare PPO, Healthnet PPO, Secure Horizon PPO, Cypress Dental PPO, Medicare Advantage (Aetna Dental), Blue Shield of California PPO, Anthem Blue Cross Blue Shield, and others.
Please call the office (559-298-3200) for further information regarding your particular insurance carrier.
10% courtesy for pre-payment in full
Payment plans available ~ Outside financing accepted (CareCredit Preferred Provider)
Maps & Directions
Office Hours Closed M to F for lunch 12:30 pm to 1:30 pm. Late appointments available.
Monday: 8:00 a.m. to 5:00 p.m.
Tuesday: 8:00 a.m. to 5:00 p.m.
Wednesday: 8:00 a.m. to 5:00 p.m.
Thursday: 8:00 a.m. to 3:30 p.m.
Friday: 8 a.m. to 12:30 p.m.
Saturday: Closed
Emergencies:
If you have an after hours emergency, please call the office for specific instructions.
Office Phone : 559-298-3200
After hours: 559-325-4334 (Google Voice number – text messaging line)
7035 N. Chestnut Ave Suite 107
Fresno, CA 93720
